PERSONAL DATA PROTECTION POLICYThe Company Kivotos of Aegean Travel tries to offer you an experience that meets the needs of our online visitors, by using with responsibility the information you provide.Our company is committed to respect your privacy and comply with applicable laws on data protection & privacy.
1. Data we collect
When you submit your data in order to make an enquiry for Tour Package or Excursion reservation, we collect and maintain your data exclusively for the purposes mentioned below.
In this context we collect data you submit, such as the full name, email, country and tour details and requests.
2. Why we process your data
We process your data exclusively for the below purposes:
2.1 Performance of services
When you request an enquiry through our Website, you must provide your personal data or data of third parties, who will also use our services. We collect your personal data in order to offer you the services you request from us, in order to ensure that we meet your needs when you use our services and/or in order to contact you on issues related to the provision of our services.
2.2 Improvement of services
We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.
2.3. Marketing material
If you provide your consent, we use your contact details to contact you, in order to inform you on our services.
3. Recipients of your data
Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.
4. Duration of processing
We will retain your data for 5 years from the last incident of use of our services. Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete you data at any time.
5. Your rights
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.
You have the right:
5.1 To request and obtain access to your personal data
5.2 To request rectification of your personal data if it is inaccurate or incomplete.
5.3 To request deletion of your personal data, unless their processing is necessary for the exercise of legal rights of Kivotos of Aegean Travel or third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.
5.4 To request restriction of processing of your personal data only for specific purposes.
5.5 To withdraw at any time your consent to the processing of your personal data for marketing purposes by sending an email or written request to Kivotos of Aegean Travel using the contact details below. In such case, their processing by us will be suspended, nevertheless this will not impact the legitimacy of any processing performed until the time of withdrawal.
5.6 If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority.
Kivotos of Aegean Travel
Phone: (+30) 22860.21470
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Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
More information here http://www.aboutcookies.org/
Cookies that we use
Cookies used by our service providers
Here are those 3rd parties sites and their cookies policies:
- AddThis services, in order to share our content to Social Media, https://www.addthis.com/privacy/terms-of-service/
- Zopim.com, for our Chat widget functionality, https://www.zopim.com/privacy.html
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https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
https://support.apple.com/kb/PH21411 (Safari); and
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If you block cookies, you might not be able to use all the features on our website.