PRIVACY POLICY & COOKIES

PERSONAL DATA PROTECTION POLICY

The Company Kivotos of Aegean Travel tries to offer you an experience that meets the needs of our online visitors, by using with responsibility the information you provide.Our company is committed to respect your privacy and comply with applicable laws on data protection & privacy.

This Personal Data Protection Policy is an integral part of the Terms of Use of our Website and may be subject to modifications. We advise you to regularly check our Data Protection Policy in order to remain informed and updated on any amendments. By visiting and navigating through our Website you agree to this Data Protection Policy as in force at the time. When substantial amendments are made we will ensure that a relevant notice is posted for visitors of our Website.

1. Data we collect
When you submit your data in order to make an enquiry for Tour Package or  Excursion reservation, we collect and maintain your data exclusively for the purposes mentioned below.
In this context we collect data you submit, such as the full name, email, country and tour details and requests.

When you visit our website we also collect information by automated means through the use of cookies. For more information, please review our Cookies Policy below.

2. Why we process your data
We process your data exclusively for the below purposes:

2.1 Performance of services
When you request an enquiry through our Website, you must provide your personal data or data of third parties, who will also use our services. We collect your personal data in order to offer you the services you request from us, in order to ensure that we meet your needs when you use our services and/or in order to contact you on issues related to the provision of our services.

2.2  Improvement of services
We maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.

2.3. Marketing material
If you provide your consent, we use your contact details to contact you, in order to inform you on our services.

3. Recipients of your data
Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.

4. Duration of processing
We will retain your data for 5 years from the last incident of use of our services. Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete you data at any time.

5. Your rights
Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.

You have the right:

5.1 To request and obtain access to your personal data

5.2 To request rectification of your personal data if it is inaccurate or incomplete.

5.3 To request deletion of your personal data, unless their processing is necessary for the exercise of legal rights of Kivotos of Aegean Travel or third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.

5.4 To request restriction of processing of your personal data only for specific purposes.

5.5 To withdraw at any time your consent to the processing of your personal data for marketing purposes by sending an email or written request to Kivotos of Aegean Travel using the contact details below. In such case, their processing by us will be suspended, nevertheless this will not impact the legitimacy of any processing performed until the time of withdrawal.

5.6 If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority.

Kivotos of Aegean Travel
26 Skoufa Street
Kolonaki, 10673
Athens, Greece
License: 0206E600004729Y1
Phone: (+30) 210.7225520

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