Kivotos of Aegean Travel
HOW TO MAKE A RESERVATION:
Please contact Kivotos of Aegean Travel. We will then send you our offer for the package you have requested. If the package is to your liking then we will require a deposit to proceed with the reservations. You will then receive, via email, the detailed itinerary together with the hotel vouchers.
Payments can be made by:
1. Credit Card. We accept Visa and MasterCard without extra charge. For American Express there is a 3% supplement charge for bank expenses.
Hotel reservations: 30% of total amount
Vacation packages without Cruise : 30% of total amount
Hotel reservations: 25 days prior to arrival date
Packages without Cruise: 45 days prior to arrival date
Once a partial or full payment has been made, cancellations will only be accepted in writing (email or fax), and are in effect 24 hours after the date we receive them.
Cancellations up to 25 days prior to arrival: Full refund less Euro 50
Cancellations 25 to 14 days prior to arrival date: 50% cancellation fees
Vacation Packages without Cruise:
Cancellations 29 to 21 days prior to arrival: 40% charge of total package price
Air tickets are payable in full upon issuing.
Once issued, air tickets are non-refundable.
CHANGES AFTER DEPOSIT:
Euro 40 per revision plus any expenses imposed by suppliers. A revision is defined as any item in a booking which requires an amendment. For example, one hotel revision would equal Euro 40; two hotel revisions on the same booking would equal Euro 80 plus supplier fees. Airline amendments are subject to Euro 50 revision fees plus airline re-booking fees.
Prices are per person and based upon shared twin room occupancy. In case of human or computer error, Kivotos of Aegean Travel reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided we receive a written cancellation within five days of the price increase notification. Discounts advertised in our sites, for HOTEL ONLY RESERVATIONS, are not valid for stays less than 3 nights.
We accept Visa, Mastercard, and American Express. For American Express there is a 3% supplement charge for bank expenses.
Passengers may change the date of their tour any time prior to final payment due date, for a fee of Euro 40 per person. The new date must fall within the 12-month period from the original date of travel. Changes are not allowed, either to the tour program or to the passenger names. Change of date is based solely upon availability. Passengers will bear additional costs if applicable.
TRAVEL PROTECTION & INSURANCE:
Travel insurance is not include in the tour prices. The cost of your trip may increase, due to personal emergencies that may affect your travel plans. We therefore highly recommend you purchase a comprehensive travel insurance policy to cover all aspects of your tour including loss of deposits and payments through cancellation, loss of baggage and personal items, injury etc.
As indicated for each package, provided by car, minibus, or motor coach. Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time in order to compensate for minor delays. Kivotos of Aegean Travel or the transfer company will not be responsible for delays, for any reason, beyond one hour from your originally scheduled arrival time. In case of a delay, it will be your responsibility to contact the transfer company directly and/or to make other transfer arrangements such as a taxi. Transfer costs are not refundable and any additional expenses will be your responsibility.
ITINERARY AND HOTEL VARIATIONS: