Remember to make a copy, print out or screen shot of the lower rate, in case our customer service representative has questions. Other things you should know about our low-price guarantee, and how to claim your refund:
Kivotos of Aegean Low-Price Guarantee is available to any customer who makes a qualifying purchase through our web site.
If you find an lower retail or prepaid rate for the identical holiday package or activity, offered on the same date, same duration, same accommodation and priced in the same currency as your original purchase, on any other Web site within 72 hours following your confirmed reservation, we will refund the difference.
To submit a refund request, send an email to firstname.lastname@example.org with your name, Booking Number or Itinerary Reference Number and your home address, plus proof (receipt, price list, flyer, web address or web screen shot, etc.) of the lower price.
Kivotos of Aegean reserves the right to verify details of the lower price where possible. All refund decisions will be made at the sole discretion of Kivotos of Aegean.
Refunds of the price difference will be processed to the credit card used for the original booking.